Esports & Gaming
Free Fire Customer Service: How to submit request for account unban?

Free Fire Customer Service: How to submit request for account unban?

Garena Free Fire Customer service is available to help the players who are facing issue or got banned accidently.

Players who got banned in the Free Fire for breaking any rules or seeking for some help regarding the game, can submit a request to Free Fire Customer service. Players can follow the given below to submit a request for account unban in Free Fire.

  1. Go to the Free Fire Customer Service website: https://ffsupport.garena.com/hc/en-us
  2. Click on the “Submit a Request” button.
  3. Select the “Account” category.
  4. Select the “Account Ban” subcategory.
  5. Fill out the form with your account information and the reason for your ban.
  6. Click on the “Submit” button.

A customer service representative will review your request and respond to you as soon as possible.


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Here are some additional tips for submitting a successful request:

  • Be as specific as possible when describing the reason for your ban.
  • Provide any evidence that you have to support your claim, such as screenshots or videos.
  • Be polite and respectful in your communication with the customer service representative.

Please note that it may take some time for your request to be processed, depending on the volume of requests that the customer service team is receiving.

Here is an example of a well-written account unban request:

Dear Free Fire Customer Service,

I am writing to request that my account, [username], be unbanned. I was banned on [date] for [reason]. I understand that I violated the Free Fire Terms of Service, and I sincerely apologize for my actions. I have learned from my mistake, and I promise that I will not violate the Terms of Service again. I have attached a screenshot of my ban notification as evidence. I would be grateful if you would consider unbanning my account. I have enjoyed playing Free Fire for many years, and I would love to be able to continue playing with my friends. Thank you for your time and consideration.

Sincerely, [Your name]

Please note that this is just an example, and you may need to modify it to fit your specific situation.


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