If you are a BGMI (Battlegrounds Mobile India) player facing account bans, UC purchase failures, or login glitches, your first instinct is likely to search for a customer care phone number to speak to a human. Check out the full information on BGMI Customer Care Number below.
BGMI Customer Care Number? It Doesn’t Exist
Here is the critical news: There is no official BGMI customer care number.
Krafton, the developer of BGMI, does not offer telephone support for players. Any “toll-free” or “helpline” number you find on Google, Facebook, or third-party websites is almost certainly a scam designed to steal your account credentials or money.
The “BGMI Customer Care Phone Number” Trap: Stay Alert
With millions of active players in India, scammers frequently set up fake customer support pages. Calling these numbers often leads to fraudsters asking for:
- Your OTPs (One Time Passwords)
- UPI PINs
- Access to your device via screen-sharing apps
- Your BGMI login ID and password
Krafton has officially confirmed that they will never ask for your password or financial details over the phone.
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How to Officially Contact BGMI Support
Since you cannot call them, you must use the official digital channels provided by Krafton. Here are the two legitimate ways to resolve your issues.
Method 1: In-Game BGMI Customer Support (Fastest Method)
This is the most direct way to get help as it automatically links your query to your Game ID.
- Open BGMI on your device.
- Go to the Lobby and tap on the Arrow icon (bottom right corner).
- Select Settings.
- In the “Basic” tab, look for the “Customer Service” icon (usually a headset icon) at the bottom left or top right.
- This will open the Help Center. You can browse FAQs or tap “Contact Us” (often a message bubble icon) to start a chat with the automated support bot or raise a ticket.
Method 2: Official Email Support
If you cannot open the game (e.g., you are banned or the app crashes), you should email Krafton directly.
- Official Email ID: battlegroundsindia_support@krafton.com
When sending an email, ensure you include the following details to avoid back-and-forth delays:
- Subject Line: Clear description of the issue (e.g., “UC Deducted but Not Received” or “Account Hacked”).
- Player ID (UID): Your unique numeric character ID.
- In-Game Name (IGN): Your exact profile name.
- Screenshots/Screen Recording: Proof of the error or transaction receipt.
- Time of Incident: When the issue occurred.
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